Customer Service Representative

This job expired.

Henderson, NV    BURNCO Rock Products
1 month ago   

BURNCO Rock Products

SAFETY.

TEAMWORK.

CLARITY.

BURNCO is looking for a determined Customer Service Representative to join our Henderson , Colorado team.

Reporting directly to the Quality Control Manager , the successful candidate will be responsible for providing customer service by assisting with quality control support.

Join a reputable company and gain industry experience that will transform your career - apply today!

Key Accountabilities The primary areas of responsibility include Customer Relations Quality Control What You Will Be Doing Evaluate and address all aspects of job site safety for BURNCO employees

Perform job site checks prior to large technical pours, evaluate logistics based on pour schedule demands with Customer / Sales Team

Conduct pre-pour job walks as needed

Communicate with Production / Sales on when/where a jobsite/pour needs special attention

Act as a liaison between Sales , Customers , Batch Plants , and Drivers

Act as lead technician on Suntec slab pours Report any existing or current problems with jobsite/contractor to proper department Communicate with Quality Control Foreman and Quality Control Manager when special scheduling is needed Ensure project contractors and employees are performing concrete testing that is ASTM/ACI compliant

Document any relevant information and send to the Quality Control Technicians , Quality Control Foreman and Quality Control Manager as needed

Perform other duties of a Quality Control Technician including preparing test reports, performing inspections, and properly documenting test results

Attend preconstruction meetings Other duties as assigned Requirements What We Would Like From You Education and Experience High School Diploma or GED equivalent preferred

At least one-year of customer service experience or quality control in the concrete and/or ready-mix industry

ACI Certification preferred Skills

Ability to maintain proper attendance while working irregular hours and frequent overtime, includes Saturday shifts

Detail -oriented with an ability to prioritize tasks

Strong mathematical and computer skills

Excellent customer service and communication skills (both verbal and written)

Ability to multi-task efficiently by working in a fast-paced environment to meet deadlines

Must be fluent in English Travel Requirement

100% of the time to plant locations

IMPORTANT:

As a safety sensitive position, it is a condition of employment that the selected candidate successfully pass comprehensive pre-employment testing that includes a Background Check and a Drug and Alcohol screening.

Please note that we have a zero tolerance policy for any Cannabis derived products regardless of use frequency or purpose.

Benefits

Enjoy Zero Premium Increases in 2022!!

Join BURNCO and enroll in a benefits program that supports you and your family's healthcare needs with affordable options!

Comprehensive benefits available to you include

Medical , dental, vision, and life coverage

401(k) Plan with 4% BURNCO matching

Other benefits include 8 paid holidays with no waiting period, accrued vacation, and employee assistance programs

Biweekly Friday Paydays Annual voucher for safety boots and glasses when needed Use of company vehicles and/or vehicle allowance

Rate or Range : $25/hr

Bonus :

Annual Hour Bank Bonus Accrual Program

Posting :

5/26/2022 Posting Open Until Filled

Since 1912, BURNCO has been supplying aggregate construction materials as a successful, family-run business based in Calgary .

Over the last 110 years we have embraced innovative technology and new marketplaces while always maintaining the vision and values that were first introduced by our founder, James F. Burns .

Today we continue our unwavering commitment to safety, our renewed focus on family leadership and our steady, dependable growth into the future.

We look forward to having you join us on that journey.




Job location
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