2 months ago
To perform a variety of daily back office loan functions.
This includes assisting new and existing branch locations with performing daily transactions, maintenances and other responsibilities in a professional and accurate manner according to policy and procedures.Essential Job Functions
General loan file maintenance, coupon requests and code changes
Book Secondary Market , New Start , CRA and Personal LoansSet up payments via ACH and check by phone
Process requests for charge offs, repossessions and late fee waiversProcess loan loss/bankruptcy payments Loan payoff quotes Post incoming wires File and/or scan documents
Support Loan Officers , Loan Assistance and other front line staffPost loan payments by mail Process credit verification requests Process returned mail Process returned checks Review all work from previous day for accuracy Maintain good punctuality and attendance at work Marginal Duties
Other duties as assigned.
Knowledge , Skills & Abilities :Computer skills including Microsoft Office Suite Ability to handle confidential information professionally Ability to learn and perform in a fast paced environment
Ability to calculate figures such as percentages, fractions and interestAbility to multi task and adapt to change Ability to work without close supervision Excellent internal and external customer service skills Good written and verbal communication skills Ability to work well under pressure and with deadlines Ability to adapt to repeated interruptions Ability to work well with others in a team environment Ability to respond to requests and demands professionally and promptly Ability to learn and follow Bank policies and procedures High attention to detail with exceptional organizational and time management skills
Equipment Used in Job Performance / Working Environment :Computer Telephone Scanner
10- Key Calculator
Multi - Function DeviceFacsimile Machine Moderate noise level
Major Job Demands ( Physical / Mental ):Knowing and following bank policies and procedures
Problem -solvingAbility to adapt to repeated interruptions Ability to work under deadlines Ability to work overtime
This description is not an exhaustive list of all job functions, duties, skills and job standards required.
Other job functions, duties, skills, and standards may be added.
Management reserves the right to add or change the job requirements at any time.Position Requirements Basic Qualifications High school diploma or equivalent
1 year experience with computer skills, including Microsoft Word and ExcelAbility to work extended hours as needed