Enterprise, AL
AutoZone
18 days ago
Position Summary
Auto Zone 's Part - Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing Auto Zoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to Auto Zone ’s expectation. Part - Time Shift Supervisors will exceed customer’s expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager ’s absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments , (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring Auto Zoners are implementing those practices including PPE ( Personal Protective Equipment )
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding Auto Zoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates Auto Zoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates Auto Zoners to provide WOW! Customer Service , enhance productivity level and market products to enhance sales and profits
Position Requirements
- High School diploma or equivalent
- ASE Certified preferred
- Demonstrates high level of integrity
- Excellent communication and decision making skills
- Ability to drive customer service